FAQs
Frequently Asked Questions (FAQs)
Welcome to our FAQ page! Here, you’ll find answers to some of the most common questions about our gym clothing. If you don’t find the information you’re looking for, please feel free to contact us at Properclothinginfo@gmail.com.
General Questions
Q: What types of gym clothing do you offer?: We offer a wide range of gym clothing, including gym t-shirts, hoodies, sweatshirts, leggings, shorts, and sports bras. Each piece is designed to provide maximum comfort, performance, and style.
Q: Where is your gym clothing made?: Our gym clothing is designed in United Kingdom and manufactured using high-quality materials sourced from sustainable and ethical suppliers worldwide.
Product Information
Q: What materials are used in your gym clothing?: Our gym clothing is made from premium, performance-oriented fabrics such as breathable cotton blends, and stretchy spandex to ensure optimal comfort and durability.
Q: How do I choose the right size?: We provide a detailed size guide on each product page to help you find the perfect fit. If you’re between sizes or need further assistance, our customer support team is here to help.
Q: Are your products suitable for all types of workouts?: Yes, our gym clothing is designed to accommodate various types of workouts, including weightlifting, running, yoga, and high-intensity interval training (HIIT). Each product description provides specific details on the best use cases.
Orders and Shipping
Q: How do I place an order?: Simply browse our online store, select the items you wish to purchase, choose your size and colour preferences, and add them to your cart. Proceed to checkout to complete your order.
Q: What payment methods do you accept?: We accept major credit cards (Visa, MasterCard) PayPal, and other secure payment options.
Q: Do you offer international shipping: NO, we ship our gym clothing only in the UK. For Shipping rates Please refer to our Shipping Information page for more details.
Q: How can I track my order?: Once your order is shipped, you will receive a tracking number via email.
Returns and Exchanges
Q: What is your return policy?: We offer a hassle-free return policy. If you’re not completely satisfied with your purchase, you can return or exchange it within 30 days of receipt. Items must be in their original condition, unworn, and with tags attached. Please refer to our Return Policy page for more details.
Q: How do I initiate a return or exchange?: To initiate a return or exchange, please contact our customer support team at Properclothinginfo@gmail.com with your order number and the reason for the return. We will provide you with further instructions.
Q: Do you cover return shipping costs?: Return shipping costs are the responsibility of the customer unless the item received is defective or incorrect. In such cases, we will provide a prepaid return label.
Care Instructions
Q: How should I care for my gym clothing?: To ensure the longevity of your gym clothing, we recommend machine washing them in cold water with like colours. Use a mild detergent and avoid bleach. Tumble dry on low heat or hang dry. Do not iron or dry clean.
Contact Us
Q: How can I contact customer support?: If you have any questions or need assistance, you can reach our customer support team via email at Properclothinginfo@gmail.com or by filling out the contact form on our website. We’re here to help!
Thank you for choosing Proper Clothing. We hope you enjoy our products and have a great shopping experience!